Software Solutions
Does Your Company Suffer From:
Standardization Across Departments
Application Costs
Too Much Paper
Costly Rework
Need for Highly Skilled Resources
Increased Software Development Costs
essextec Expertise
essextec offers a wide variety of software solutions along with the appropriate consulting services and support to allow you to achieve the benefi ts of your IT investments. essextec provides consulting and services for such solutions as: Oracle, SAP, Vision Solutions, Marathon Technologies, and VMware. Below are a few examples from the IBM portfolio.
Lotus software is the chosen product for its multi-platform application development features beyond just email -- for discussion databases, dashboards, and peopledriven applications such as customer relationship management, help desk, or supply chain management. Click here to view the Lotus Showcase.
IBM WebSphere Application Transformation provides solutions for reusing and extending legacy applications throughout your enterprise. This solution can help you unlock your knowledge investment and create new, composite applications with only a fraction of the time and resources it takes to build new applications from scratch. A customized solution may involve one or several IBM software products, such as Portal, Commerce, or CommonStore Let us show you how this solution can save your company money and provide a competitive advantage.
Click here to view the WebSphere Showcase.
Tivoli offers a comprehensive, flexible storage software portfolio that helps you address your storage management and security challenges. Click here to view the Tivoli Showcase.
IBM Rational portfolio provides software delivery solutions that help you improve productivity and team collaboration, gain better visibility into projects, automate processes, improve quality, manage distributed teams, and provide audit trails and traceability across the software development lifecycle for fast delivery of high-quality software. Click here to view the Rational Showcase.
Case Study
Client: A provider of innovative technology solutions for the time management, parking, and access control markets.
Challenge / Problem / Requirements: This client was looking for more effective and modern alternatives for reaching their client base and supporting their dealer network. They found that their existing website was too static and not well integrated into their back office processes. As well, their 800-supportline contained many manual processes and no direct connection to accurate inventory. Their marketing teams found that they had no measurable data on whether promotions or incentives were effectively meeting their goals.
Test / Benchmark: essextec engineers and IBM worked closely with the client to develop a state of the art online store experience utilizing the advanced functionality of IBM WebSphere Commerce.
Solution / Implementation: The IBM WebSphere Commerce implementation immediately reduced the workload of the 800 supportline, allowing those personnel to be used more effectively on other projects in the organization. The online store revenues grew rapidly through the initial year of release, and the client’s three year investment was realized by the close of the first year. This solution gave marketing direct and targeted access to their clients and dealers with the ability to showcase various products, promotions, and incentives and provided measurable feedback to their effectiveness. It also allowed for a crisp and dynamic online store experience for customers and dealers with full integration into the back office systems - ensuring accuracy for in stock items while expediting processing and shipment of new orders.
Benefits: The client now has a quality online experience with measurable data points to create effective marketing strategies for their customers and dealers.
The Solution
essextec IBM WebSphere Commerce. Allow essextec to provide you with a consultative approach to real business challenges. We have the experience to listen and deliver.
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