Hardware Maintenance

Downtime and interruptions to operations must be minimized or eliminated! To achieve this objective, essextec provides comprehensive hardware maintenance and warranty services. Our solutions are designed to protect your multivendor environment during both in-warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty maintenance coverage, we offer experienced technicians, an extensive parts network, and flexible service level options designed to meet your specific business needs.

You can choose from a variety of flexible post-warranty hardware support options and service levels designed to address your multivendor environment, including servers, desktops, networks, storage devices and peripherals. We offer a wide variety of maintenance programs designed to meet your specific business needs, including remote support, predictive and preventive support, and onsite support. We offer a wide range of services levels and coverage options for both parts and labor ranging from 24x7 same day service to 9x5 next business day service.

For many products, you can enhance your original base warranty service level anytime during your initial manufacturer's warranty period. We can also offer warranty support during the warranty term for more than 25 leading manufacturers, including Dell, Compaq, Sun Microsystems™, HP, EMC, and others.